Mikhail Kuznetsov
The Guardian relic
Relic 12 of 25 · The Guardian

Growth Roadmap

The winged protector goddess, wings spread over the throne.

A 90 day plan built around the one lever that moves your numbers most.

One lever for ninety days

Most growth plans fail because they try to fix everything at once: more traffic, a new offer, better emails, a rebrand. Revenue is a chain of a few numbers, and at any moment one of them is the weakest. Find that one, put ninety days behind it, and the rest of the chain starts carrying more weight.

Step 1: write down your chain

Pick the chain that matches how you sell, then fill in your last ninety days. Use real numbers, even rough ones. Blank cells are the first thing to fix.

If you sell on calls

LinkLast 90 daysTarget in 90 days
Leads  
Calls booked (share of leads)  
Calls shown (share of booked)  
Closed (share of shown)  
Average deal value  

If you sell online

LinkLast 90 daysTarget in 90 days
Visitors  
Conversion to purchase  
Average order value  
Purchases per customer per year  

Multiply the links together and you get revenue. A modest gain in the weakest link usually moves the total more than a large gain in a link that is already strong.

Step 2: find the weak link

If you see thisThe weak link isFirst moves
Good close rate, empty calendarLead volumeOne new channel, a lead magnet, a referral ask
Plenty of leads, few bookLead to callFaster response, a clearer booking page, a short nurture
Calls booked, many no-showsShow-upReminders, a confirmation video, qualifying before booking
People show, few buyClose rateSharper offer, a call script, better qualification
Buyers come in, spend littleDeal or order valueOrder bump, upsell, a premium tier, a price rise
Customers buy once and vanishRepeat purchaseOnboarding, a follow-on offer, a customer email rhythm
My weak link is […] because […] In 90 days it moves from [current] to [target]…

Step 3: the ninety day plan

01

Weeks 1 and 2: measure

Make sure the weak link is being counted accurately, every week, in one place. Talk to five recent buyers and five people who did not buy. Write down the three most likely causes of the weak number.

The three likely causes…
02

Weeks 3 to 6: ship the first fixes

Pick the fix for the most likely cause and ship it within a week. Then the next. Speed matters more than polish here; you are looking for the change that moves the number.

Fix 1 and ship date… Fix 2 and ship date…
03

Weeks 7 to 10: double down

Keep what moved the number, drop what did not. Put the extra time and budget into the version that worked and test one variation of it each week.

What worked, and the next variation…
04

Weeks 11 to 13: lock it in

Turn the winning change into a written process, template or automation so it keeps working without you. Then re-run Step 1 and find the next weak link.

What gets documented or automated…

Weekly scorecard

Fifteen minutes every week, same day. If the number has not moved for three weeks, go back to the list of causes.

WeekWeak link numberRevenueWhat shippedNext week
1    
2    
3    
4    

Rules for the ninety days

  • Say no to every project that does not touch the weak link, or write it on a list for day 91.
  • Ship something every week, even if it is small.
  • Change one thing at a time so you know what worked.
  • Judge on the number, not on how busy the week felt.
  • On day 90, write one paragraph on what you learned before picking the next lever.

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